I’ve finally decided it is time to make a post about my sidekick. Most everyone has seen a news article or something recently about the sidekick outage, and how terrible “living in the cloud” is, and how you should never trust a company with your information, and blah blah blah wank wank wank.
Whatever.
I love my sidekick. It is definitely the best phone I’ve had, ever. I actually didn’t lose my contacts like other people did, because I was smart enough not to freak out right away when I lost my G (means GPRS, has something to do with edge services, and I don’t really know. All I know is it means that if I lose it, I can’t surf the web or get email or chat on aim or any other cool ‘requiring data functionality things’). Instead I waited to see what was going on.
I was without data services for a total of 12 days, and even after that I didn’t get e-mail back until the 15th, making a total of 21 days with some type of outage for me. This is where my rant is going to come in. I’m a prepaid sidekick user. It is just the best option, really. I pay 30 bucks a month for unlimited data and unlimited text messages. I can surf the web, send email and texts, IM, and tweet, and hang out on Facebook for as long as I want, all the time. I like it. I don’t like talking on the phone so paying more for a contract just so I can have some minutes, doesn’t seem like a good idea to me. But here’s where it starts to suck.
T-mobile doesn’t care about their prepaid users. Not one bit. I was reading some posts over at poweredbydanger and saw a post that said that during the outage, prepaid users weren’t having money subtracted from their account (prepaid users pay a daily fee of $1.00) by T-mobile, which I thought was odd, because I was still seeing the daily fee being taken out. So the boy creature called T-mobile for me and asked what was going on, and was told “to call back after my data service is fully restored to be credited according to how long I was without service.” So once I got service back, he called in for me. The rep from T-mobile said that prepaid users were only being credited $10.00 and that was that. So I’m kinda upset because that doesn’t even cover how long I was without service. But of course, T-mobile doesn’t really care about that.
Rant aside though, I still love my sidekick and really have no plans to ditch it and switch carriers. Where else am I going to find an awesome phone, with an amazing hardware keyboard, an interesting form factor, a fun OS, and a plan in which I am not forced to pay for voice minutes I don’t use, and can have unlimited data and texting?
Really?
Oh right, no where. Well, except for T-mobile.
So even though T-mobile doesn’t really seem to care about their prepaid sidekick users, I will still be sticking with my sidekick. It’s still my sidekick.












